|
April
2, 2007 - VinylMaster
Pro V2.95 for Vista now comes with
a USB
DONGLE KEY (hardware lock) | get
yours
| register
your dongle | Troubleshooting
Guide
If
you have V2.95 or V2.70 then you are in the wrong place!! See
V2.95
USB Dongle
or V2.70
Parallel Port Dongle
Before
you Upgrade or Repair your computer!
If you are about to upgrade or have
repairs undertaken on your registered
computer 'Suspend'
your registration first. To obtain a Suspend
Number
from a registered computer, go to the
registration window of the software and
click on ‘Suspend Registration’ and
a Suspend Number
will be issued.
Next go
to 'Suspend' type in your
Product Number (Formerly
your Customer Number)
and
Suspend Number where indicated and click on
'Submit Request', and your Customer
Details will be updated with this
information meaning you can register any
computer you wish using your Product
Number.
Don't
have or can't find your Customer Number
| Request
Product Number
Specific
Registration Help
If your
Computer's Program Status (in the
registration window) displays either one
of the following:
Unregistered
| De-Registered
Then either one of the following events
will have taken place
1. The computer has been upgraded or
repaired (Unregistered)
2 The registration has been transferred
to another computer (De-Registered)
3. The Registration has been Suspended
(Unregistered)
4. The computer has been destroyed and
significantly upgraded or replaced (Unregistered)
5. The computer has been Lost or Stolen
The following is an explanation of what
to do next:
Note: For an explanation of our requirements please see 'Explanation' at the bottom of
this page.
1.
Upgraded/Repaired (Unregistered)
Please
go to Re-Register
and from the Registration window of the
software:
1. type in your Customer and current Computer ID # where indicated and click on
'Submit Request';
2. If the computer hasn't been significantly altered, you will be immediately issued with a
replacement Registration Number;
3. Next type in the NEW Registration
Number.
If your on-line application is unsuccessful, please read through
and fill in the 'Request for replacement registration number
form' and have ready all those documents to verify your claim e.g. invoice or receipt from supplier/repairer. Next fill in the form and fax it through to our
central processing office in Australia on fax # +613-9329-0086 or to your country's
head
office.
2. Destroyed and Replaced
(Unregistered)
In the event your computer became unworkable due to a virus, a complete hardware failure or otherwise and you DID NOT
'Suspend' your computer's registration
on-line. You may be able to obtain a NEW Registration
Number. To do this you must provide us with sufficient
verification in support of your claim. This
verification can be a report by a computer repair store, an invoice/receipt outlining the damage and subsequent purchase of a new computer or significantly upgraded/repaired computer or any other similar documentation that clearly outlines what took place and why.
If this is not possible and or practical you may fill in an
Affidavit
or Statutory
Declaration (be sure to nominate
your country) supplied by Future Corporation
and have it signed by either a certified or registered Accountant/Attorney/Doctor/Nurse, a JP, an MP, a Congressman, a Postal Manager or a Senior Police Officer and fax it through to our
central processing office in Australia on fax
# +613-9329-0086
or to your country's head office. Please note: This document binds you to specific legal responsibilities.
3.
De-Registered
For a computer to become
'De-Registered' it must have been
previously Registered and then
subsequently 'De-Registered' at a later time. This is
usually done to transfer the registration
between 2 or more computers. Therefore
in the case of a 'De-Registered'
computer the original computer can only
be registered again, from the other
computer/s
that were used in the transfer. To
transfer between computers see 'How
to Transfer' for more
information.
Please refer to the other topics if the
Authorized computer/s has become
unregistered.
4. Lost or Stolen
In the event your computer is lost or stolen that had Future Corporation software registered on it, the software is also lost or stolen. To replace the software you must make a claim with your insurance company to pay for the full replacement cost of the software. However,
if you are not insured you may make application to purchase a
Site License of the software.
Please Note In no way does following the abovementioned procedures guarantee a
Re-Registration by Future Corporation
Ltd. Each and every application is processed on its own merit and circumstances.
Explanation
The foregoing procedures have been set out to protect Future Corporation Ltd. from fraudulent and or incorrect applications. Whereby an individual or organization makes a false, misleading or unintentional claim to obtain additional registration numbers that they are not entitled to or have not purchased.
Please see the 'End
User License Agreement' for more information. |
